Administrator Notifications

Flexible and customizable notifications alert administrators when a specific action happens.  Notifications are only sent to Administrators for their assigned properties.  

Tip: We recommend notifications are set to All Task vs.Per Task Rules to prevent oversights when new Task Rules are added.

Assign Staff Administrator Status and Properties

  1. Go to Setup → Staff
  2. Click Edit (pencil icon).
  3. Scroll to Administrative Access Area → Check Allow Administrative Access

Access Administrator Notifications

  1. In the Setup Administrator Notifications
  2. Choose the Administrator in the drop-down menu.
  3. Click Edit All in the upper right corner of the page.

Select Notification Qualities (None, Email, Text or Both)

  1. Use the drop-down menus to choose the terms and the route (None, Emal, Text or Both) notifications will be sent to the Administrator.
  2. Click Save

Review Notification Properties

  1. Review the properties assigned to Administrators on the Notification page.
  2. Edit  Property Assignments in Setup → Staff
  3. Scroll down to the end of the Staff Setup page → check the Properties to Include.

Notification List

  • Send Owner Booking Notifications Notification is triggered when an owner enters, deletes, or updates a booking or adds a note through the owner dashboard.
  • Checked Out Notification is triggered only if the property is integrated with Smart Home software and the guests check-out.
  • Accept Notification is triggered when Staff accepts a task.
  • Decline Notification is triggered when Staff accepts a task.
  • Complete Notification is triggered when Staff completes a task.
  • Urgent Notification is triggered when Staff submits an issue form and checks it as urgent.
  • Damage Notification is triggered when Staff submits an issue form and checks the damage checkbox.
  • Maintenance Notification is triggered when Staff submits an issue form and checks the maintenance checkbox
  • Lost and Found (L & F) Notification is triggered when Staff submits an issue form and checks the L&F checkbox (and enters the item found).
  • Supplies Notification is triggered when Staff submits an issue form and checks the Supplies checkbox (and enters supplies needed).
  • Staff Note Notification is triggered when Staff submits an issue form and adds a Staff note.
  • Not Yet Done Notification is triggered when Staff has not marked the task complete and there are the selected number of hours left until the task becomes overdue.
  • Overdue Notification is triggered when Staff has not marked the task complete and the time window for the task becomes overdue.